Haul-a-Way ® Junk Removal Service - Frequently Asked Questions Page

Frequently Asked Questions

What type of junk, debris, or materials does Haul-A-Way take?
How much does it cost?
Do you offer financing?
What forms of payment do you accept?
Are there any items that Haul-A-Way will not haul?
Do you haul downed trees, leaves or yard clippings?
Do I have to be home for you to come get my unwanted items?
What do I do when you arrive?
Why do you charge to pick up unwanted items?
Are you a national/international franchise?
What do you do with my unwanted items/junk?
My county or municipality picks up garbage for free. Why should I use you?
Don't charities pick up or take items for free? Why should I use you?

Q: What type of junk, debris, or materials does Haul-A-Way take?

A: We will Haul Away about anything to include construction and renovation debris, yard waste, household junk, appliances, clothes, wood, lumber, garbage or trash. See our services page or contact us.
Please see the following list of Items we will haul away and/or clean up for residential and commercial customers:

unwanted furniture
unwanted appliances
TVs and electronics
any other unwanted items
yard clippings and yard debris
general household waste
moving boxes
project cleanup
garage cleanup
attic cleanup
basement cleanup
shingles
bricks
sheetrock
concrete
mobile home demolition and cleanup
lot cleanup and removal
commercial delivery services
on demand or scheduled garbage pickup
warehouse clean up
storage container clean up
apartment rubbish and refuse removal
house rubbish and refuse removal
lawn rubbish removal
estate clear-outs
Business customers: For more information visit our commercial site or contact us..
For more information visit our services page or contact us..

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Q: How much does it cost?

A: Please see our Prices page.
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Q: Do you offer financing?

At this time we do not offer any form of financing. Keep checking back for updates.
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Q: What forms of payment do you accept?

We accept checks, cash, MasterCard, Visa and Discover.
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Q: Are there any items that Haul-A-Way will not haul?

A: Yes. We currently do not haul any forms of hazardous materials or pianos.
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Q: Do you haul downed trees, leaves or yard clippings?

A: Yes, provided that the tree has already been cut and/or the leaves/yard clippings are in bags.
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Q: Do I have to be home for you to come get my unwanted items?

A: Preferably, you will be home when we come. However we understand that you may have a busy schedule, so we can make exceptions. Contact us for further information.
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Q: What do I do when you arrive?

A: You will need to sign a pre-release form authorizing us to do the work. Then all you do is sit back and wait until we are done.
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Q: Why do you charge to pick up unwanted items?

A: We are not a non-profit organization. Therefore we have to charge in order to cover our overhead expenses such as employee salaries, fuel, insurance, advertising, etc.
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Q: Are you a national/international franchise?

A: No. We are a locally owned and operated company. We service the Tennesse Valley only.
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Q: What do you do with my unwanted items/junk?

A: We make every attempt to recycle, place and/or reuse the items we remove. What cannot be reused, which we try to minimize, is delivered to the land fill.
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Q: My county or municipality picks up garbage for free. Why should I use you?

A: A growing number of counties and municipalities are limiting what they will pick up. In some cases, if they do take the unwanted items, they may add a hefty surcharge, higher than our fees, to pick up certain items on your utilities bill at the end of the month. In addition, you have to get the items out to the curbside yourself. Also, if they do remove the items, it will wind up in the local landfill or dump even if the item could be re-used or recycled.
With us, we come and pick it up and haul it away whereever it. We will come inside your home, in your back yard or go into a shed and remove the unwanted items. All you do is sit back and relax. Also, we make every attempt at reusing and recycling all items thus helping your dispose of your unwanted items in a more "Green" and "Earth Friendly" means.
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Q: Don't charities pick up or take items for free? Why should I use you?

A: Charities do take certain items for free. However, they have certain criteria that the items must meet, i.e. the item must be functional, operational, usable and in good condition, as well as, it must be an item that they want or need. Many times a charity will only come to your home if the items is a "top dollar", "great condition" or "high end" item because they have to sell it for more than it cost them to pick it up. If you decide to take the items to the thrift store, once again you have to provide the means to load, transport and unload the items. There again, you may be told the item is not donatable due to it not being in good enough condition, or not of a type that they want or need. We, on the other hand, take it no matter what condition the item is in or even what the item is. We take yard debris, junk, broken tvs, etc. So you can rest assured that when you call us, it will be taken away, regardless of condition or type.
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